fc77 Privacy Policy

This Privacy Policy ("Policy") describes how fc77 ("fc77," "we," "us," or "our") collects, uses, stores, and discloses personal data about individuals ("you" or "Player") who access or use the fc77 online gaming platform at fc77.live, including any associated mobile interfaces or applications (collectively, the "Platform").

fc77 acts as the data controller in respect of the personal data it collects directly from you through the Platform. Where fc77 engages third-party service providers to process data on its behalf, those parties act as data processors and are bound by contractual obligations consistent with this Policy.

This Policy should be read together with the fc77 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and the Terms & Conditions on matters relating to personal data, this Policy shall prevail.

fc77 collects the following categories of personal data, depending on how you interact with the Platform:

fc77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where such data is incidentally disclosed in the context of responsible gaming assessments or support interactions. Any such data is handled with the highest level of care and is not used for any commercial purpose.

fc77 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more detail on cookies.
• Third-party sources: Identity and fraud-screening data received from KYC verification providers, payment processors (such as GCash and PayMaya), and fraud prevention services, used to verify your identity and protect the integrity of the Platform.
• Publicly available sources: In limited circumstances, fc77 may cross-reference information against publicly available databases or government registries for the purpose of identity verification or fraud prevention.

fc77 uses the personal data it collects for the following purposes:

• To create, verify, and manage your fc77 player account, including processing your registration and maintaining accurate account records.
• To process deposits and withdrawals through your chosen payment method, including GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate transaction records.
• To verify your identity and age in compliance with our Know Your Customer (KYC) obligations and Philippine anti-money laundering regulations.
• To provide customer support, respond to your inquiries, and resolve disputes or complaints relating to your fc77 account or gaming activity.
• To monitor your gaming activity for the purposes of responsible gaming, including identifying patterns that may indicate problem gambling and applying account restrictions where appropriate.
• To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal or prohibited activities on the Platform.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts.
• To send you promotional communications about fc77 bonuses, new games, and special offers, where you have opted in to receive such communications. You may opt out at any time by contacting support.
• To analyze Platform usage patterns and improve the performance, security, and user experience of fc77.
• To comply with applicable Philippine laws and regulations, including reporting obligations to relevant regulatory authorities.

fc77 processes your personal data on the following legal bases, as recognized under Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and customer support — is carried out on the basis that it is necessary to fulfill our obligations to you as a registered player.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, KYC requirements, and reporting obligations to regulatory authorities, is carried out on the basis of legal compliance.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is carried out on the basis of fc77's legitimate interests, provided those interests are not overridden by your rights and interests.
• Consent: Processing for direct marketing communications is carried out on the basis of your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

fc77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. fc77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity, age, and the authenticity of documents submitted during account registration or withdrawal processing.
• Game content providers: Licensed game studios and software providers whose games are available on the fc77 Platform. These providers may receive limited technical data (such as session tokens) necessary to deliver their games.
• Fraud prevention and security services: Third-party providers engaged to detect and prevent fraudulent activity, unauthorized access, and other security threats to the Platform.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities, where fc77 is required by law to disclose personal data or where disclosure is necessary to protect the rights, property, or safety of fc77, its players, or the public.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by fc77, subject to strict confidentiality obligations.

All third-party service providers engaged by fc77 are required to implement appropriate technical and organizational measures to protect your personal data and are prohibited from using your data for any purpose other than the specific service they provide to fc77.

fc77 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session authentication cookies that keep you logged in to your fc77 account and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and game lobby filters, so that you do not need to reconfigure them on each visit.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform — such as which pages are visited most frequently and how long sessions last — to help fc77 improve the Platform's performance and user experience.
• Security and fraud detection cookies: Used to identify unusual patterns of behavior that may indicate fraudulent activity or unauthorized account access.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fc77 Platform, including your ability to log in and access games. fc77 does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements.

fc77 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations.
• KYC verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant verification process.
• Customer support communications: Retained for three (3) years from the date of the last interaction, or longer where the communication relates to an unresolved dispute or legal matter.
• Technical and usage data: Retained for up to two (2) years from the date of collection, after which it is anonymized or deleted.

Where personal data is no longer required for any lawful purpose, fc77 will securely delete or anonymize it in accordance with our internal data disposal procedures.

fc77 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• AES-256 encryption for all personal data stored on fc77 servers.
• TLS 1.3 encryption for all data transmitted between your device and the fc77 Platform.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Strict access controls ensuring that fc77 staff can only access personal data on a need-to-know basis, with all access logged and audited.
• Incident response procedures to detect, contain, and report data security incidents in a timely manner.

While fc77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your fc77 account credentials and for notifying fc77 immediately if you suspect any unauthorized access to your account.

As a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights in relation to your personal data held by fc77:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and shared, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data fc77 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request that fc77 correct any inaccurate or incomplete personal data held about you.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to fc77's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on fc77's legitimate interests.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that fc77 has not handled your personal data in accordance with applicable law.

To exercise any of the above rights, please contact the fc77 Data Protection Officer using the contact details provided in Section 14. fc77 will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case fc77 will notify you of the extension and the reasons for it.

The fc77 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gambling laws. fc77 does not knowingly collect personal data from individuals under the age of 21.

If fc77 becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the fc77 Platform, please contact our support team immediately so that we can take appropriate action.

fc77 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Accounts that cannot satisfy the age verification requirement will be suspended pending verification or permanently closed.

fc77 primarily stores and processes personal data within the Philippines. However, some of our third-party service providers — including game content providers and certain technical infrastructure providers — may be located in other countries. Where personal data is transferred outside the Philippines, fc77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.

Such safeguards may include contractual clauses that impose data protection obligations on the recipient, or transfers to countries that have been assessed as providing an adequate level of data protection. fc77 will not transfer your personal data to a third country unless it is satisfied that adequate protections are in place.

fc77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the Platform. When material changes are made, fc77 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification.

Your continued use of the fc77 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting fc77 support.

We recommend reviewing this Privacy Policy periodically to stay informed about how fc77 protects your personal data. Archived versions of previous Privacy Policies are available upon request by contacting our Data Protection Officer.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fc77 handles your personal data, please contact our Data Protection Officer (DPO). The DPO is responsible for overseeing fc77's compliance with the Data Privacy Act of 2012 and this Privacy Policy.

If you are not satisfied with fc77's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.